Lumina Light Co.

Terms of Service

Last updated October 14, 2026

These terms apply when you use the Lumina Light Co. website, request a quote, or book holiday lighting services from Lumina Light Co. (“we,” “us”). By using the site or booking with us you agree to them. A residential booking is a lease: your signed quote and the residential lease agreement below are the whole agreement for it.

Designs and previews

The design tool creates an illustration of how lights could look on your home. It's a preview, not a photo of the finished result: bulb placement, brightness and color will differ somewhat on the real house. Only upload photos of a home you own or have permission to photograph, and nothing you don't have the right to share. You allow us to use your uploads to create your design, quote and install plan.

Quotes and pricing

  • Quotes are based on your photos and property measurements. If what we find on site differs materially from what the quote assumed (for example, much more roofline, or a surface we can't safely attach to), we'll tell you and agree on any change before doing the extra work.
  • A quote is valid for the period shown on it. After that, prices and availability may change.
  • Your quote lists what's included, such as installation, lights and clips, decor, a timer, and takedown.

Residential lease agreement

Every residential booking is a lease on these terms. When you sign your quote, your signed quote (the display, the price and the deposit) and this section are the whole agreement between you and Lumina Light Co.. Any change has to be in writing and agreed by both of us.

1. This is a lease

You are leasing a holiday lighting display for the season. Lumina Light Co. owns all lights, cords, clips, timers, wreaths, garland and other materials. Title to them never passes to you. Nothing in this agreement is a sale of lights or decorations.

2. What we'll install

Your quote lists the display and its price. The price includes design, all materials, installation, a timer, in-season service, takedown in January and off-season storage. It does not include electrical work, anything that needs a lift, or installing lights you own. No sales tax is added: we paid Missouri tax when we bought the leased materials, so the lease itself isn't taxed.

3. Payment

The deposit shown on your quote is due when you sign and holds your install date. The balance is due when the display is up and lit. Card payments are processed by our payment provider.

4. Install window

We install on the date you pick or we confirm, and no later than December 10. We don't schedule an install until your three-day cancellation period (Section 11) has ended. We don't work on wet, icy or frosted roofs, so weather can move your date; we'll tell you the new date as soon as we know. Ridge lines (the roof peak) are installed only once our roof-access insurance is in place. If it isn't in place by December 10, we leave the ridge off and take its line off your price.

5. Your part

  • Provide a working exterior GFCI outlet that reaches the display. We don't do electrical work. If there's no usable outlet, we'll refer you to an electrician or cancel with a full refund.
  • Give us access to the outside of the home for install, service and takedown. Secure pets, and share gate codes if needed.
  • Get any HOA or landlord approval your property needs.
  • Don't move, remove or add to the display. Call us and we'll handle it.

6. Service during the season

If a bulb, strand or timer fails, call or text us. We respond within 48 hours at no charge. Damage you or others cause (for example, a pulled strand) is billed at our standard rate.

7. Care, damage and insurance

We photograph the home before we start and attach lights with clips, never nails or staples. We carry general liability insurance of $2,000,000 through National Specialty Insurance Company (via Thimble). If you believe our work damaged your property, tell us in writing (text or email is fine, photos help) within 7 days after install or takedown. We'll inspect within 48 hours and repair or pay for damage our work caused. If leased materials are lost or damaged by anyone other than us, you pay the replacement cost.

8. Takedown and storage

We take the display down between January 2 and January 31, 2027, included in the price. We store the materials off-season.

9. Renewal

Sign by January 31 to renew next season at the locked rate on your renewal offer. A three-year lock is available.

10. Photo release

We only photograph your display from the street for our marketing if you say yes. We'll never show your house number or name.

11. Cancellation

You, the buyer, may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction. See the attached notice of cancellation form for an explanation of this right.

After those three days, cancel in writing (text or email is fine):

  • 14 or more days before your install date: we refund your full deposit.
  • 7 to 13 days before: we refund half your deposit.
  • Fewer than 7 days before, or once install has started: we keep your deposit to cover design, materials prepared for your home and the crew time we held. You owe nothing more.

If we can't install by December 10, or we cancel for any reason, we refund everything you've paid.

12. The rest

This is the whole agreement, and any change has to be in writing and signed by both of us. Missouri law governs. Lumina Light Co. is veteran-owned and operated by Lumina Light Co..

Text message (SMS) terms

Program: Lumina Light Co. customer notifications. If you opt in, we send text messages about your quote, install and takedown dates, day-before reminders, crew arrival times, service visits, invoices, and a request for a review after your install. We don't send marketing texts through this program.

  • How you opt in: by ticking the text-message box on our quote form, by telling our office you want texts, or by texting START to our number. Consent is not a condition of purchase.
  • Frequency: message frequency varies with your project, usually a handful of messages per booking.
  • Cost: message and data rates may apply, depending on your mobile plan.
  • Opt out: reply STOP at any time. You'll get one message confirming you're unsubscribed and no more texts after that. Reply START to resubscribe.
  • Help: reply HELP, or contact Lumina Light Co., by replying to any email we've sent you.
  • Carriers are not liable for delayed or undelivered messages.
  • Your mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Using the website

Please don't misuse the site: no automated scraping, no attempts to get around usage limits on the design tool, and no uploads that are unlawful or that you don't have the right to share. We may limit or block use that looks abusive.

Changes

We may update these terms. The version in effect when you accept a quote applies to that booking.

Contact

Lumina Light Co., by replying to any email we've sent you.